Shipping policy
Last updated: October 17, 2026
Where we ship
We ship to most countries worldwide. If your country is available at checkout, we ship there.
Processing time
Orders are processed within 1–2 business days (Monday–Friday, excluding public holidays). You’ll receive a confirmation email when your order ships, with tracking where available.
Shipping rates and delivery times
| Destination | Rate | Estimated delivery after dispatch |
|---|---|---|
| United States | $4.95, free on orders of $50 or more | 3–7 business days |
| Rest of the world | $9.95, free on orders of $60 or more | 7–20 business days |
The exact rate for your order is always shown at checkout before you pay. Delivery times are estimates, not guarantees, and can be affected by carriers, customs and holidays.
Customs, import rules, duties and taxes
For orders outside the United States, you are the importer of record. You are responsible for checking that our products can be lawfully imported and used in your country. Some countries, including several in the Gulf region, regulate testing products and may hold or refuse parcels. Import duties, taxes and customs fees charged by your country are the customer’s responsibility unless shown as included at checkout. We cannot control customs delays and are not responsible for parcels held, seized or destroyed by customs.
Address accuracy
Please make sure your shipping address is complete and correct. We aren’t responsible for orders delivered to an incorrect address entered at checkout. If you spot a mistake, email us as soon as possible and we’ll try to update it before dispatch.
Lost or delayed orders
If your tracking hasn’t updated for 10 business days (US) or 20 business days (international), contact us at info@heywingbabe.com and we’ll help resolve it.